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Human Resource Management

Communication Skills

Communication Skills
HR Professional Courses
Accredited Institute
HR Professional Courses
Certificate Type
Professional Certificate
Course Schedule (4 Days)

Upcoming Cohorts & Training Dates

Open For Enrollment

Choose from the upcoming 4-day cohorts below for online virtual sessions or physical classroom training.

Cohort A Enrolling Now
Oct 25, 2026
to Oct 28, 2026 (4 Days)
Duration: 4 Days Format: Online & Physical Classroom
Cohort B Next Batch
Oct 29, 2026
to Nov 01, 2026 (4 Days)
Duration: 4 Days Format: Online & Physical Classroom
Cohort C Upcoming
Nov 02, 2026
to Nov 05, 2026 (4 Days)
Duration: 4 Days Format: Online & Physical Classroom
Select your preferred cohort and enroll online or contact admissions for on-site physical classroom attendance.

Course Description

Communication Skills provides a practical foundation for effective interaction in both personal and professional environments. The course covers essential communication techniques, including active listening, clear expression of ideas, body language awareness, and professional writing skills.

Learners will explore how communication impacts teamwork, leadership, conflict resolution, and workplace productivity. The course also introduces strategies for improving confidence, reducing misunderstandings, and adapting communication styles for different audiences and situations.

By the end of the course, participants will be able to communicate more clearly and confidently, collaborate effectively with others, and apply strong interpersonal communication skills in professional and organizational settings.

COURSE OBJECTIVES

Upon successful completion of this training program, participants will be able to:

  • Master core practical methodologies, industrial frameworks, and international best practices.
  • Apply key technical concepts to real workplace operational challenges and scenarios.
  • Understand regulatory compliance, safety protocols, and quality assurance principles.
  • Prepare for certified professional examinations and earn an industry-recognized credential.

Course Outline

Text-based Curriculum

  • 1. What is Communication?
  • 2. Different Types of Communication (Verbal, Nonverbal, Written)
  • 3. The Communication Process (Sender, Message, Receiver, and Feedback)
  • 4. Barriers to Effective Communication
  • 5. Understanding Your Audience (Adapting Communication Styles)
  • 6. Identifying Audience Needs and Expectations

  • 1. Effective Speaking (Clarity, Tone, and Pace)
  • 2. How to Keep Your Message Clear and Concise
  • 3. Storytelling and Persuasion (Using Stories to Connect and Persuade)
  • 4. Effective Argumentation and Influence
  • 5. Overcoming Nervousness and Building Confidence in Speaking

  • 1. Understanding Body Language (Posture, Gestures, and Facial Expressions)
  • 2. Recognizing Nonverbal Cues from Others
  • 3. The Role of Eye Contact
  • 4. The Role of Personal Space
  • 5. Using Nonverbal Communication to Strengthen Your Message

  • 1. Techniques for Full Attention and Engagement
  • 2. Barriers to Listening and How to Overcome Them
  • 3. Giving and Receiving Feedback Effectively
  • 4. Using Feedback for Personal and Professional Growth
  • 5. Understanding and Responding to Others' Emotions

  • 1. Email Etiquette and Professional Tone
  • 2. Social Media Communication and Branding
  • 3. Structuring Emails, Reports, and Presentations
  • 4. Avoiding Common Pitfalls in Written Communication
  • 5. Best Practices for Video Calls and Remote Collaboration
  • 6. Best Practices for Remote Collaboration

Training Venue (Physical Classroom Training)

Certfee Executive Training Center

Address: Port Harcourt Training Center, Rivers State, Nigeria.

Inquiry Phone: +234 707 670 5931

Physical Attendance Seats
Class sizes are capped to maintain interactive instructor mentoring. Call Venue Coordinator

Certificate Type & Accreditations

Professional Certificate Globally Verifiable

Upon course completion and evaluation, candidates are awarded an official certificate issued under the accreditation of HR Professional Courses. Each certificate carries a unique verification number for online credential validation.

HR Professional Courses

FAQ About This Course

Yes! We hold weekday and weekend physical training sessions at our center in Port Harcourt, Nigeria, as well as live online virtual batches.

Yes. Multiple upcoming cohort batches are available throughout the year. You can choose the intake date that matches your schedule or transfer your enrollment if your availability changes.

Digital verifiable certificates are issued within 48 to 72 hours of completing course evaluations. Hard-copy certificates can be collected at the institute or shipped to your address.
Course Fee

₦195,500.00

₦230,000.00
  • Level: Beginners Level
  • Duration: 4 Days
  • Lessons: 27 Modules
  • Certification: Included
  • Institute: HR Professional Courses
Enroll Online
Physical Classroom Training

Port Harcourt Training Center, Rivers State, Nigeria

Direct Line: +234 707 670 5931
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