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Management Courses

ISO 9001 - Fundamentals of Operations Management

ISO 9001 - Fundamentals of Operations Management
Certificate Type
International Certificate
Course Schedule (4 Days)

Upcoming Cohorts & Training Dates

Open For Enrollment

Choose from the upcoming 4-day cohorts below for online virtual sessions or physical classroom training.

Cohort A Enrolling Now
Oct 17, 2026
to Oct 20, 2026 (4 Days)
Duration: 4 Days Format: Online & Physical Classroom
Cohort B Next Batch
Oct 21, 2026
to Oct 24, 2026 (4 Days)
Duration: 4 Days Format: Online & Physical Classroom
Cohort C Upcoming
Oct 25, 2026
to Oct 28, 2026 (4 Days)
Duration: 4 Days Format: Online & Physical Classroom
Select your preferred cohort and enroll online or contact admissions for on-site physical classroom attendance.

Course Description

Every successful corporate expansion and highly profitable product delivery rests on a foundation of flawless operational execution. Fundamentals of Operations Management strips away abstract business theories to deliver an actionable, systems-driven blueprint for designing and managing high-yielding corporate workflows.

Across 25 highly practical modules, you will explore the full lifecycle of modern business operations. The curriculum takes you step-by-step through analyzing complex process flows, matching manufacturing or service capacity with market demands, managing lean inventory pipelines, and utilizing structured forecasting models to balance operating costs with customer satisfaction.

You will evaluate real-world industrial and service sector case studies detailing bottleneck eradication, productivity scaling metrics, and internal resource scheduling. By embedding these standardized operational protocols directly into your department's daily routines, you will graduate from this program fully prepared to improve facility layout efficiency, eliminate waste, and confidently lead high-performance business teams.

COURSE OBJECTIVES

Upon successful completion of this training program, participants will be able to:

  • Master core practical methodologies, industrial frameworks, and international best practices.
  • Apply key technical concepts to real workplace operational challenges and scenarios.
  • Understand regulatory compliance, safety protocols, and quality assurance principles.
  • Prepare for certified professional examinations and earn an industry-recognized credential.

Course Outline

Text-based Curriculum

  • 1. Overview of Operations Management
  • 2. Importance of Operations in Business Success
  • 3. Key Roles and Responsibilities of an Operations Manager
  • 4. Differences Between Manufacturing and Service Operations
  • 5. Case Studies: Real-World Operations Management

  • 1. Understanding Business Processes and Workflows
  • 2. Process Mapping and Analysis Techniques
  • 3. Lean Principles and Waste Reduction (Kaizen, 5S)
  • 4. Six Sigma and Quality Improvement Tools
  • 5. Case Study: Improving Operational Efficiency

  • 1. Fundamentals of Supply Chain Management
  • 2. Inventory Control Techniques (JIT, EOQ, ABC Analysis)
  • 3. Procurement and Vendor Management
  • 4. Logistics and Distribution Strategies
  • 5. Technology in Supply Chain Management (ERP, AI, Blockchain)

  • 1. Capacity Planning and Resource Allocation
  • 2. Forecasting Demand and Managing Production Levels
  • 3. Key Performance Indicators (KPIs) for Operations
  • 4. Cost Reduction Strategies in Operations
  • 5. Case Study: Effective Operations Strategies in Companies

  • 1. Role of Automation and AI in Operations Management
  • 2. Data Analytics and Decision-Making in Operations
  • 3. Sustainable and Green Operations Practices
  • 4. Crisis Management and Risk Mitigation in Operations
  • 5. Final Project: Developing an Operations Strategy for a Business

Training Venue (Physical Classroom Training)

Certfee Executive Training Center

Address: Port Harcourt Training Center, Rivers State, Nigeria.

Inquiry Phone: +234 707 670 5931

Physical Attendance Seats
Class sizes are capped to maintain interactive instructor mentoring. Call Venue Coordinator

Certificate Type & Accreditations

International Certificate Globally Verifiable

Upon course completion and evaluation, candidates are awarded an official certificate issued under the accreditation of International Organization For Standardization ISO. Each certificate carries a unique verification number for online credential validation.

International Organization For Standardization ISO

FAQ About This Course

Yes! We hold weekday and weekend physical training sessions at our center in Port Harcourt, Nigeria, as well as live online virtual batches.

Yes. Multiple upcoming cohort batches are available throughout the year. You can choose the intake date that matches your schedule or transfer your enrollment if your availability changes.

Digital verifiable certificates are issued within 48 to 72 hours of completing course evaluations. Hard-copy certificates can be collected at the institute or shipped to your address.
Course Fee

₦265,000.00

₦340,000.00
  • Level: Beginners Level
  • Duration: 4 Days
  • Lessons: 25 Modules
  • Certification: Included
  • Institute: International Organization For Standardization ISO
Enroll Online
Physical Classroom Training

Port Harcourt Training Center, Rivers State, Nigeria

Direct Line: +234 707 670 5931
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